Last updated on APRIL 09, 2017
Applies to:Oracle Insurance General Agent - Version DNU8.2 and later
Information in this document applies to any platform.
***Reviewed for currency on 3-September-2015***
***Reviewed for currency on 9-April-2017***
OIGA intermittently locks up and gives the error ""Connection is busy with results from another HSTMT". This typically happens when emailing from GA, going back and forth from GA to MS Outlook, or when using Imaging Integration (Paperclip).
Upgrading from Microsoft SQL Server 2000 or earlier to SQL Server 2005 or later may cause this problem or cause the problem to have gotten worse.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms