Servlet error in RDC onsite: Error in DCAPI Module. (Doc ID 1381558.1)

Last updated on DECEMBER 08, 2011

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5.1 to 4.6.3 - Release: 4.5.1 to 4.6
Information in this document applies to any platform.

Symptoms

when trying to save a CRF in RDC onsite, the error message: This application has encountered a fatal error and will shut down. An example of the error is: XMLHttp request failed: 3587689199 (Servlet error: Error in DCAPI Module.)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms