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F1-SYNRQ crashed with outOfMemoryError Exceptions (Doc ID 1381922.1)

Last updated on JANUARY 09, 2019

Applies to:

Oracle Utilities Meter Data Management - Version: 2.0.1 to 2.0.1 - Release: 2.0 to 2.0
Oracle Utilities Framework - Version: 2.2.0 to 4.1.0   [Release: 2.2 to 4.1]
Oracle Utilities Customer Care and Billing - Version: 2.3.1 to 2.3.1   [Release: 2.3 to 2.3]
Information in this document applies to any platform.

Symptoms

F1-SYNRQ (Sync Request Monitor Process) is susceptible to out of memory conditions when there is a relatively large number of objects to be processed.  For example, if C1-SYNIL is executed and it creates 300k pending Person sync requests, and F1-SYNRQ is run to move them out of the Pending status, that job could crash with various "java.lang.OutOfMemoryError" messages (found in the batch log file). 


Cause

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In this Document
  Symptoms
  Cause
  Solution

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