Call Back Failure Error When Opening or Editing Large Hierarchy or Large Hierarchy Filter

(Doc ID 1382055.1)

Last updated on SEPTEMBER 06, 2017

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version: 7.2.9 and later   [Release: 7 and later ]
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA) - Version 5.x

Symptoms

In Oracle Financial Services Analytical Applications (OFSAA) 5.6, when attempting to edit or create a hierarchy or hierarchy filter with a large number of members the following error occurs:

ERROR


Windows Internet Explorer

callback failure


STEPS
The issue can be reproduced at will with the following steps:

Open for edit Hierarchy Filter from Financial Services Applications -> Master Maintenance -> Filters

or

Open for edit Hierarchy from Financial Services Applications -> Master Maintenance -> Dimension Management -> Hierarchies

Issue only appears to reproduce for hierarchies with a large number of members (typically in the thousands).

Cause

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