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Unused Breaks on a Completed Shift Require Re-Dispatching and Processing To Close Prior to MWM 1.5.0.15 (Doc ID 1382146.1)

Last updated on AUGUST 15, 2018

Applies to:

Oracle Utilities Mobile Workforce Management - Version: 1.5.0 and later   [Release: 1.5 and later ]
Information in this document applies to any platform.

Symptoms

Breaks that are dispatched to a Mobile Workstation, but not marked as completed or canceled by the Crew, are staying on the Crew Shift and displaying in the Gantt until someone reallocates them, dispatches them to a Mobile device and they get marked as completed or canceled by the Crew.

Cause

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In this Document
  Symptoms
  Cause
  Solution
  References

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