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Double Click On Crew Status For A "Cleared" Crew Causing Error "The following order failed to download for Crew detail due to errors clear" (Doc ID 1382347.1)

Last updated on AUGUST 15, 2018

Applies to:

Oracle Utilities Mobile Workforce Management - Version: 1.5.0.14 and later   [Release: 1.5 and later ]
Information in this document applies to any platform.

Symptoms

When a Crew is cleared of all orders, the Crew is placed in a cleared status in the Dispatch Workstation.

If the cleared Crew is selected, through double-clicking on the Crew in the Crew Subsystem, the following error is received:  "The following order failed to download for Crew detail due to errors clear"

This error is displayed twice, and then the Crew is displayed along with its orders.

Cause

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