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ORDER_REMARKS Over 255 Characters Not Correctly Stored in Two DHTFOEXT Fields (Doc ID 1382469.1)

Last updated on AUGUST 15, 2018

Applies to:

Oracle Utilities Mobile Workforce Management - Version: 1.5.0.14 and later   [Release: 1.5 and later ]
Information in this document applies to any platform.

Symptoms

The system is not breaking a string of characters for Order Remarks into 2 fields as it is being told to do. Field Orders with more than 255 characters are configured to have the first 255 characters go to Order_Remarks_1 in table DHTFOEXT.ORDER_REMARKS_1. The remaining characters should go to ORDER_REMARKS_2. This is not happening.

Cause

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