PIN_ERR_AUDIT_COMMIT_FAILED Error During Account Creation

(Doc ID 1382490.1)

Last updated on JANUARY 09, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.

Symptoms

After upgrading to BRM  release Version 7.4 from previous release, account creation is failing with following error:


  op_cust_commit_customer: trans_commit error
  <location=PIN_ERRLOC_DM:4 class=UNKNOWN:0 errno=PIN_ERR_AUDIT_COMMIT_FAILED:98>
  <field num=PIN_FLD_POID:7,16 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
  <facility=0 msg_id=0 version=0>
D Fri Oct 14 09:02:40 2011 brm1 cm:6259 cm_utils_trans.c(15):342 1:brm1:testnap:6256:1:63:1318597358:1
  fm_utils_trans_abort entering
E Fri Oct 14 09:02:40 2011 brm1 cm:6259 pcm.c(57):820 1:brm1:testnap:6256:1:63:1318597358:1
  Op (PCM_OP_TRANS_ABORT) send failed in pcm_op
  <location=PIN_ERRLOC_FLIST:6 class=PIN_ERRCLASS_APPLICATION:4 errno=PIN_ERR_TRANS_NOT_OPEN:38>
  <field num=PIN_FLD_POID:7,16 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
  <facility=0 msg_id=0 version=0>




Cause

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