Event Details Not Displayed In Event Browser For Pipeline Rated Events (Doc ID 1382539.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.
Checked for relevance on 13-Oct-2013

Symptoms

After rating the CDR through pipeline, we load the Rated events using IREL and open the account details in the Customer Center. However, we are not able to view the event details through the event browser for the pipeline rated events.

The system was upgraded from 6.5-> 7.3-> 7.4.

cm.pinlog shows the following error:

  CM output flist: opcode PCM_OP_READ_OBJ
# number of field entries allocated 20, used 2
0 PIN_FLD_POID POID [0] 0.0.0.1 /event/delayed/session/telco/gprs
1421923711413891264 0
0 PIN_FLD_ERR_BUF ERR [0]
  <location=PIN_ERRLOC_DM:4 class=UNKNOWN:0 errno=PIN_ERR_NOT_FOUND:3>
  <field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
  <facility=0 msg_id=0 version=0>

Cause

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