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If Multiple Business Process Logic (BPL) are Sent for Same Subscriber in a Short Time then It will Fail with "There is already a client request underway" Error (Doc ID 1382548.1)

Last updated on SEPTEMBER 12, 2016

Applies to:

Oracle Communications Network Charging and Control - Version: 4.2.0 and later   [Release: 4.2 and later ]
Information in this document applies to any platform.


These following sections explain some symptoms which associated to the issue.

1.1 Call flow

Image 1 - Call flow which shows the symptom

The call flow explains whenever two or more Provisioning Interface (PI) requests for the same subscriber are sent close to each other the client should receive rejection from the Service Management System (SMS) with message "BPL error code: There is already a client request underway for subscriber"

1.2 Particular ERROR message on /var/adm/messages

This following ERROR message should be printed on /var/adm/messages in SMS

Error ocurred running C function CCSBPL in shared library PI_CCSBPL. Output is CCSBPL=EXE:NACK:123-BPL error code: There is already a client request underway for subscriber 12345


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