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createOrderByValueRequest XML API Restore Order Miscellaneous Error: Error in executeCopyServItemProc SF_COPY_SI: :ORA-01400: cannot insert NULL into ("ASAP"."SERV_REQ_SI"."LAST_MODIFIED_USERID"). (Doc ID 1382685.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.

Symptoms

We cannot submit an RESTORE order for customers that have been SUSPENDED.

Execute createOrderByValueRequest XML API and receive the following error:

Exception in importPSROrder
com.metasolv.common.MSLVXMLApiException: Exception Thrown Importing Order.
Message: Unable to process item 2 Wire Services Product group 1172. Error Code 30601:Miscellaneous Error: Error in executeCopyServItemProc SF_COPY_SI: :ORA-01400: cannot insert NULL into ("ASAP"."SERV_REQ_SI"."LAST_MODIFIED_USERID").
Error Code 30766:Unable to process item 2 Wire Services Product group 1172.



Cause

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In this Document
Symptoms
Cause
Solution
References


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