"Error Sending Message" When Attempting to Send Email From Primavera Portfolio Management

(Doc ID 1383147.1)

Last updated on APRIL 17, 2018

Applies to:

Primavera Portfolio Management - Version 9.0 and later
Information in this document applies to any platform.
How To Configure PPM 9.0 To Use Organization's SMTP Server

Symptoms

When attempting to send email from PPM, the following error occurs.

ERROR
-----------------------
"Error Sending Message"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot configure PPM to use organization's SMTP server.

Changes

 

Cause

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