How To Configure PPM 9.0 To Use Organization's SMTP Server

(Doc ID 1383147.1)

Last updated on JUNE 30, 2016

Applies to:

Primavera Portfolio Management - Version 9.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.0 version, General

When attempting to send email from PPM:
the following error occurs.

ERROR
-----------------------
"Error Sending Message"


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot configure PPM to use organization's SMTP server.

Cause

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