Reconciliation of Till can be Done Twice From Backoffice and POS (Doc ID 1383816.1)

Last updated on AUGUST 05, 2015

Applies to:

Oracle Retail Point-of-Service - Version 13.0.1 and later
Information in this document applies to any platform.
***Checked for relevance on 25-OCT-2013***

Symptoms

Oracle Retail Point-of-Service (ORPOS) allows to reconcile the till even after the reconciliation is completed in Oracle Retail Back Office (ORBO).

Steps to Reproduce :

  1. Open store, open register and till in ORPOS.
  2. Do some sale transactions.
  3. Close till from POS, when till is closed, it asks for Reconcile confirmation YES or No. Don't click any button and leave the option as it is.
  4. Log into BO, click on reconcile till link, enter register and till number.
  5. click on done to Reconcile till. The reconcile done from BO and report is shown.
  6. In POS, The Reconcile confirmation is still open, now click on YES , it will reconcile the till the second time.

Cause

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