2146233088 Error When Duplicate Search Is Executed (Doc ID 1383866.1)

Last updated on NOVEMBER 12, 2015

Applies to:

Oracle Argus Safety - Version 6.0 and later
Information in this document applies to any platform.
This symptom has been experienced on Argus Safety 6.0.3.
***Reviewed for currency: 09-JUN-2013***
***Checked for relevance on 12-Nov-2015***


Symptoms

Executing Duplicate Search on the initial case entry screen shows error messages;

Error Message:
-------------

Error No. -2146233088 details:
ORA-29902: error in executing ODCIIndexStart() routine
ORA-20000: Oracle Text error:
DRG-10837: section CE does not exist.



This error message is displayed on a pop-up dialog box.

How to Reproduce:
----------------
1.Go to 'Case Actions > New Case' menu screen.
2.Put a text on the 'Description as Reported' field.
3.Click the [Search] button.

The same error appears when a text is put on the 'Product Name' field and the Search button is clicked.
At this time, the last line of the message is "DRG-10837: section CP does not exist.".

If no texts are on the 'Description as Reported' and the 'Product Name' fields, the duplicate search works.


Changes

This issue started to occur after the End of Study Unblinding module was installed.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms