Usage request bill segments fail if bill period has rate break on first day
(Doc ID 1384061.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version 3.1.1 and later
Information in this document applies to any platform.
**Any examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:
CCB - Oracle Utilities Customer Care and Billing
MDM - Oracle Utilities Meter Data Management
Bill segments that are generated from usage requests from MDM will fail if there is a rate break on the first day of the billing period. For example, if a Service Agreement is bill from 08/01 through 8/31, and a rate break (i.e. Rate Schedule change) on 9/01, then the next bill segment will be in the error status with the following message: "BS Period Start Date may not be greater than End date" [message category 4, message number 11704].
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