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Usage request bill segments fail if bill period has rate break on first day (Doc ID 1384061.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version 3.1.1 and later
Information in this document applies to any platform.

Symptoms

**Any examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing

MDM - Oracle Utilities Meter Data Management

Bill segments that are generated from usage requests from MDM will fail if there is a rate break on the first day of the billing period.  For example, if a Service Agreement is bill from 08/01 through 8/31, and a rate break (i.e. Rate Schedule change) on 9/01, then the next bill segment will be in the error status with the following message:  "BS Period Start Date may not be greater than End date" [message category 4, message number 11704].  

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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