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DB Not Responding "DM_Oracle will not start" (Doc ID 1385115.1)

Last updated on MARCH 09, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.4.0]
Information in this document applies to any platform.


To summarize the issue,

1) Database migration happened from 10G to 11gR2.
2) BRM base 7.4 MPS1 is being installed after migration.
3) Now after installation, the dm_oracle is not up.
3.1) After rolling back to 10g schema and client, dm_oracle works fine.
4) The errors are seen in the logs which says that there is no database is responding.

DM pin.conf parameters set like below:

- dm sm_id <...>
- dm sm_pw <..>
- dm sm_database <...>
- dm dm_sm_obj /opt/portal/7.4/sys/dm_oracle/dm_oracle11g${LIBRARYEXTENSION}

The dm doesn't start and in the dm_oracle.log we can find the error below:

started dm_oracle at...
Wed Nov 30 17:52:24 CET 2011
DMm: shmbase = fcc00000
DMm: shm_id = 6
DMm: shmsize = 33554432 bytes
ERROR: DMbe (1788):
ERROR: DMbe (1788): dm_oracle_get_lda: no databases responding,

ERROR: DMbe (1788): bad initial dm_oracle_get_lda: err=43(PIN_ERR_STORAGE)

dm_malloc(1788): ...force_release...(): strange magic (0)
DM(back end [0] - 1788):
errno: 0
DM(1786) sigchld: back end 0, pid 1788, stat 0x100



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