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Convergence 2 S/MIME "Required Key Usage" Error Issue With Certs On CAC (Doc ID 1386603.1)

Last updated on MAY 05, 2021

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

Convergence 2-2.01 with S/MIME enabled.

When a user tries to encrypt and/or sign a message, they see the following pop-up error stating:




The user is able to decrypt and verify the signature on the message when he receives it (sending it to himself).  There are 3 certs found on the user's Common Access Card (CAC).

With Convergence 1 (using the same computer and CAC card), the error is NOT seen.

Changes

 

Cause

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