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Convergence 2 S/MIME Message Verification Failure When Viewed In Outlook Connector (Doc ID 1386637.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.


Convergence 2 patch 145711-02 with S/MIME on Solaris 10 sparc
Outlook Connector 7.3 with patch 139162-12.

The needed certificates are installed.

With Convergence 2, messages that are sent signed verify fine in Convergence 2, but when you try to open them in Outlook, you get a pop-up error message in Outlook which shows the following:

The problem is seen even when the customizations within Convergence are turned off.   Outlook refuses to verify and claims that the message was altered, and therefore, the SMIME signature not valid.




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