REL Updater Error When Loading Rated CDRs (Doc ID 1387486.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.1]
Information in this document applies to any platform.

Symptoms

The pin_rel raises an ORA-20003: Error -6502 when loading rated CDRs.

The EDR seems to be loaded successfully, however the pin_rel updater procedure failed to update the account balances, items, etc.

Excerpt from rel.pinlog:

Error 09/24/11 9:13:42:0781 AM ( 1316848422781 ) T:Update SP Thread 32 REL RELUpdaterThread 1:su1565:UnknownProgramName:0:Update SP Thread 32:0:1316848422:0
ORA-20003: Error -6502error while processing data from event_bal_impacts_t
occurred in the update procedure start_obj_id0 = 1421044012179784982 end_obj_id0 = 1421044012179784986
sqlcode = -6502 sqlerrm = ORA-06502: PL/SQL: numeric or value error
ORA-06512: at "PIN.PIN_REL", line 3496
ORA-06502: PL/SQL: numeric or value error
ORA-06512: at line 1

Error 09/24/11 9:13:44:0990 AM ( 1316848424990 ) T:main REL IREL 1:su1565:UnknownProgramName:0:main:1:1316848417:0
Error encountered in the Update Stored Procedure: 8003
The update stored procedure encountered an error on an update statement.
Error 09/24/11 9:13:44:0991 AM ( 1316848424992 ) T:main REL IREL 1:su1565:UnknownProgramName:0:main:1:1316848417:0
Exiting with return code: 8

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms