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ccsBeResync Fails because the Oracle Listener is Unreachable (Doc ID 1387509.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Communications Network Charging and Control - Version 4.3.0 and later
Information in this document applies to any platform.

Purpose

Sometimes when attempting to run a resync with the ccsBeResync tool, we may face some issues. This article is intended to describes the different issues that may be faced when running ccsBeResync on Oracle Communication Network and Charging Platform (OCNCC) platform.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 1) Error returned by ccsBeResync:
 No listener was found at the destination address on the VWS (Voucher and Wallet Server)
 2) Causes of the errors
 I) The Oracle Listener is not running
 II) The Oracle Listener configured address is wrong
 III) There is a network issue
 3) Solution
 I) The Oracle Listener is not running
 II) The Oracle Listener address is wrong
 III) There is a network issue
References

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