ATO Does Not Transfer and Is Stuck with Error: Error: "<PCExtractTask:ERROR> Unable to extract {0}. See the log for details" (Doc ID 1388388.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.3.0.2 and later
Information in this document applies to any platform.
***Checked for relevance on 19-Jun-2014***

Symptoms

Transfer of specific ATO's fails with the following error occurs.

ERROR
-----------------------
Unable to extract {0}. See the log for details.

java.lang.NumberFormatException: null
at java.lang.Integer.parseInt(Integer.java:415)
at java.lang.Integer.parseInt(Integer.java:497)
at com.agile.common.server.bo.BOHandler.loadFlexFieldsForObjects(BOHandler.java:993) at
com.agile.common.server.bo.BOHandler.loadCompositionsAndSubstancesForObjects(BOHandler.java:2093)
com.agile.common.server.bo.handler.MfrPartHandler.loadComplianceForMfrParts(MfrPartHandler.java:268)
com.agile.common.server.bo.BOHome.loadComplianceForMfrParts(BOHome.java:355)
com.agile.extract.server.ExtractService.loadDetailsForMfrParts(ExtractService.java:1764)
com.agile.extract.server.AXMLService.processMfrPartsBatch(AXMLService.java:821)
com.agile.extract.server.AXMLService.processExport92(AXMLService.java:457)
at com.agile.extract.server.ExtractService.processExport(ExtractService.java:272)
at com.agile.extract.server.ExtractService.extract(ExtractService.java:241)
at com.agile.acs.PCExtractTask$ExtractAction.run(PCExtractTask.java:2027)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAs(Subject.java:337)
com.agile.admin.vendor.oracle.OracleServerAdapter.doAs(OracleServerAdapter.java:334)
at com.agile.acs.PCExtractTask.tmpProcessWS(PCExtractTask.java:1423)
at com.agile.acs.PCExtractTask.tmpExtractionProcess(PCExtractTask.java:758)
at com.agile.acs.PCExtractTask.run(PCExtractTask.java:442)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
<PCExtractTask:DEBUG> Extracted packageID == null
<PCExtractTask:ERROR> Unable to extract {0}. See the log for details
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Cause

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