pin_rel Unable to Load Rated Events Having Zero Charges. (Doc ID 1388869.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.
***Checked for relevance on 29-July-2015***

Symptoms

pin_rel is unable to load rated events having zero charges and throwing below errors:-

Error 12/09/11 8:25:50:0496 AM ( 1323415550496 ) T:Update SP Thread 1 REL RELUpdaterThread 1:crpas02:UnknownProgramName:0:Update SP Thread 1:0:1323415550:0
ORA-20003: Error -20014error while processing data from event_bal_impacts_t occurred in the update procedure start_obj_id0 = 1422381018264391154 end_obj_id0 = 1422381018264391154 sqlcode = -20014 sqlerrm = ORA-20014: Error -6502 occurred in the update item balances ORA-06502: PL/SQL: numeric or value errorError 12/09/11 8:25:50:0496 AM ( 1323415550496 ) T:Update SP Thread 1 REL RELUpdaterThread 1:crpas02:UnknownProgramName:0:Update SP Thread 1:0:1323415550:0
ORA-20003: Error -20014error while processing data from event_bal_impacts_t occurred in the update procedure start_obj_id0 = 1422381018264391154 end_obj_id0 = 1422381018264391154 sqlcode = -20014 sqlerrm = ORA-20014: Error -6502 occurred in the update item balances ORA-06502: PL/SQL: numeric or value error
ORA-06512: at "PIN.PIN_REL", line 3092
ORA-06502: PL/SQL: numeric or value error
ORA-06512: at "PIN.PIN_REL", line 3719
ORA-20014: Error -6502 occurred in the update item balances ORA-06502: PL/SQL: numeric or value error
ORA-06512: at "PIN.PIN_REL", line 3092
ORA-06502: PL/SQL: numeric or value error
ORA-06512: at line 1

Error 12/09/11 8:25:50:0508 AM ( 1323415550508 ) T:main REL IREL 1:crpas02:UnknownProgramName:0:main:1:1323415550:0
Error encountered in the Update Stored Procedure: 8003
The update stored procedure encountered an error on an update statement.
Error 12/09/11 8:25:50:0508 AM ( 1323415550508 ) T:main REL IREL 1:crpas02:UnknownProgramName:0:main:1:1323415550:0
Exiting with return code: 8

Cause

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