Cannot Log Into Planner With Newly Created User IDs After Changing Password (Doc ID 1389632.1)

Last updated on JANUARY 25, 2012

Applies to:

Oracle Real-Time Scheduler - Version: 1.13.0 and later   [Release: 1.13 and later ]
Information in this document applies to any platform.

Symptoms

The system will not allow newly created users to log into the Planner. The following behavior is seen:


An existing user can login to the system. However, new users are not able to log in.

When a new user is entered into the system, and the user/password is first used in Planner, the user is asked to reset their password.

On completing this action and entering a new password, the system jumps to a normal login request, which is not typical of the system behavior.

The system will not accept the new password entered, and locks the account after 3 attempts to change the password.

Cause

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