An Example of Dispatcher Shift Search Results Using "Logged On Date" As Filter
Last updated on DECEMBER 27, 2011
Applies to:Oracle Utilities Mobile Workforce Management - Version: 188.8.131.52
Information in this document applies to any platform.
1. Logon Dispatcher "A" at day 1, do not disconnect him
2. Logon Dispatcher "B" at day 2, do not disconnect him
3. Select "Dispatcher Shift" option from "main menú / resourse management" menu.
4. Logged On Date = day 2 and press refresh.
In the result set, "A" and "B" dispatchers are displayed. I expect only only "B" dispatcher should be displayed. Is this correct? What is the logic of this search?
('Dispatcher Shift Search' is the only available Dispatcher Shift Search Query Option. No Query Zones have been modified.)
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