RIB Issue: Changing the Description of an RMS Item Does Not flow to SIM, and 'ORA-21700' Error Occurs

(Doc ID 1391047.1)

Last updated on FEBRUARY 12, 2018

Applies to:

Oracle Retail Merchandising System - Version and later
Information in this document applies to any platform.
checked for currency


When changing an item description in Retail Merchandising System (RMS), the change does not flow to SIM. The Retail Integration Bus (RIB) logs instantly show an error:

ORA-21700: object does not exist or is marked for delete


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms