RIB Issue: Changing the Description of an RMS Item Does Not flow to SIM, and 'ORA-21700' Error Occurs (Doc ID 1391047.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Merchandising System - Version 13.1.4.4 and later
Information in this document applies to any platform.
checked for currency
8-11-2013

Symptoms

When changing an item description in Retail Merchandising System (RMS), the change does not flow to SIM. The Retail Integration Bus (RIB) logs instantly show an error:

ORA-21700: object does not exist or is marked for delete

Cause

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