Tax Not Calculated During Item Level Adjustment If Item Status Is Closed (Doc ID 1391061.1)

Last updated on MARCH 12, 2012

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.4.0.0.0 and later   [Release: 7.4.0 and later ]
Information in this document applies to any platform.

Symptoms

When we perform an item level adjustment with tax included on a closed item, no tax is calculated.

Scenario:
  1. Create an Monthly Cycle Forward product and configure it with a flat rate tax_code ( cycle time )
  2. Create an account, and purchase the product
  3. Run billing
  4. Apply payment and allocate the payment. Make sure the /item/cycle_forward, and /item/cycle_tax are in closed status
  5. Apply an item level adjustment to the /item/cycle_forward with including tax
  6. Notice that no tax is calculated.

Cause

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