Entitlements Not Getting Prorated On Disconnection (Doc ID 1391223.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.4.0.0.0 and later   [Release: 7.4.0 and later ]
Information in this document applies to any platform.

Symptoms


On : 7.4.0.0.0 version, Upgrade

ACTUAL BEHAVIOR
The Total Number of days is taken as the number of days available from connection to the end of billing cycle

EXPECTED BEHAVIOR
-----------------------
The total number of days should be taken as the number of days available in the full month cycle while calculating the proration factor.

STEPS

The issue can be reproduced at will with the following steps:
Current Behavior in 7.4:

The Total Number of days is taken as the number of days available from
connection to the end of billing cycle. The product was purchased on 22nd
Nov and cancelled on 23rd Nov. So the refund is for 15 days 15/16 = .9375

Connection Date:22/11/2011
Disconnection:23/11/2011
Proposition:SIM Only Business Sept 2011
Subscription: Business SIM Only $55 6 Mth + BB

Prorated Entitlements in 7.4
Dollar Bundle = 818.19 *15/16= 767.05
Prorated Charges = 818.19 - (818.19 * 0.9375) = $51.14

Data Bundle=15/16*3,221,225,472
Prorated Charges=3,221,225,472 - 15/16*3,221,225,472 = 201326592


Behaviour in : (7.0)
The total number of days will be taken as the number of days available in
the full month cycle while calculating the proration factor.

Connection Date:01/09/2011
Disconnection Date:02/09/2011
Proposition:SIM Only Business Sept 2011
Subscription: Business SIM Only $55 6 Mth+Data+ Talk International Pack -
15 12M

Prorated Entitlements in 7.0
Dollar Bundle: 3/31*818.19=79.18
Prorated Charges:818.19-79.18 =$739.01

Data Bundle: 3/31*3221225472 = 311731497.29
Prorated Charges: 3221225472-311731497.29 = 2909493974.71

Cause

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