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Error "PIN_ERR_DM_CONNECT_FAILED" While Installing BRM 7.5 In Solaris (Doc ID 1391950.1)

Last updated on MARCH 25, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Oracle Solaris on SPARC (64-bit)
***Checked for relevance on 26-Jan-2014***

Purpose

During installation of Billing and Revenue Manager (BRM) , while executing pin_setup, one may get the below error :

$pin_setup

PATH variable IS O.K...
LD_LIBRARY_PATH variable IS O.K...

You are the <PIN_ACCOUNT> user
You are in the pin group

Starting setup.

#===========================================================
# Installation started at Wed Jan 4 10:08:44 2012.
#===========================================================
cm: Generating pin.conf file

pin.conf is generated under /pinhome/<PIN_ACCOUNT>/opt/portal/7.5/sys/cm/pin.conf
dm_oracle: Generating pin.conf file

pin.conf is generated under /pinhome/<PIN_ACCOUNT>/opt/portal/7.5/setup/scripts/pin.conf
dm_oracle: Generating pin.conf file

pin.conf is generated under /pinhome/<PIN_ACCOUNT>/opt/portal/7.5/sys/dm_oracle/pin.conf
dm_oracle: Configuring database
Dropping table from file
Execute SQL statement from file /pinhome/<PIN_ACCOUNT>/opt/portal/7.5/sys/dm_oracle/data/drop_snapshots.source
Execute SQL statement from file /pinhome/<PIN_ACCOUNT>/opt/portal/7.5/sys/dm_oracle/data/drop_tables.source
Execute SQL statement from file /pinhome/<PIN_ACCOUNT>/opt/portal/7.5/sys/dm_oracle/data/create_dd_UTF8.source
Loading objects from file
pcmdd: bad connect for <HOSTNAME>, errno 146
errno=<PIN_ERR_DM_CONNECT_FAILED:26> location=<Unknown pin location:0> class=<UNKNOWN:0> field num=<0:0,0> recid=<0> reserved=<146>
pcmdd: bad connect for <HOSTNAME>, errno 146
errno=<PIN_ERR_DM_CONNECT_FAILED:26> location=<Unknown pin location:0> class=<UNKNOWN:0> field num=<0:0,0> recid=<0> reserved=<146>
pcmdd: bad connect for HOSTNAME, errno 146
errno=<PIN_ERR_DM_CONNECT_FAILED:26> location=<Unknown pin location:0> class=<UNKNOWN:0> field num=<0:0,0> recid=<0> reserved=<146>


In dm_oracle.log :

started dm_oracle at...
Wed Jan 4 10:16:01 GMT 2012
ld.so.1: dm_oracle: fatal: libstlport.so.1: open failed: No such file or directory

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
References

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