The Restriction For Backdated Product Purchase And Cancellation
(Doc ID 1392762.1)
Last updated on DECEMBER 14, 2017
Applies to:Oracle Communications Billing and Revenue Management - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
BRM 7.4 has put some restrictions related to product purchase & cancellation which is creating problems.
From BRM Documentation -> Managing Customer Accounts -> Managing customers ->
Managing customers’ services and products -> About backdated product, discount, or deal cancellation, we can see the following details...
BRM does not allow you to backdate the product, discount, or deal cancellation if:
•The backdated cancellation date is prior to the G/L posting date.
•The backdated cancellation date is prior to the product or discount’s effective date.
•The backdated cancellation date is prior to the date of the last status change of the account or service.
We don't want this rules to be applied.
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