Last updated on SEPTEMBER 24, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
BRM 7.4 has put some restrictions related to product purchase & cancellation which is creating problems.
From BRM Documentation -> Managing Customer Accounts -> Managing customers ->
Managing customers’ services and products -> About backdated product, discount, or deal cancellation, we can see the following details...
BRM does not allow you to backdate the product, discount, or deal cancellation if:
•The backdated cancellation date is prior to the G/L posting date.
•The backdated cancellation date is prior to the product or discount’s effective date.
•The backdated cancellation date is prior to the date of the last status change of the account or service.
We don't want this rules to be applied.
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