Blank Pop-Up Window When Assigning Work Queue from MDM WQ Screen
(Doc ID 1392891.1)
Last updated on MARCH 23, 2019
Applies to:Oracle Utilities Meter Data Management - Version 126.96.36.199 to 188.8.131.52 [Release 1.6]
Information in this document applies to any platform.
In Meter Data Management version 184.108.40.206.3, on the MDM Work Queue screen (Meter Data Management > Operations > MDM Work Queue) when a user tries to assign a Work Queue Item, the pop-up window that shows the list of users and comment box never populates, it remains blank.
This behavior occurs when there is a large number of users configured for the Data Source in EIP Security.
In some cases, the pop-up box will populate after an extended period (>2 minutes).
Steps to Reproduce
- Log into EIP
- Go to Meter Data Management > Operations > MDM WQ
- Select a WQ Item from the search results.
- Click the "Assign" link.
- The pop-up window will be blank for over 2 minutes and in some cases never populates.
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