11i Freezes When Navigating Forms Java Log Error Exception_access_violation (0xc0000005) (Doc ID 1393004.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Manufacturing Scheduling - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance on 14-Jun-2013***

Symptoms

On : 11.5.10.2 version, Manufacturing Scheduling

When attempting to open WIP Resource Scheduling Workbench is crashing out, not starting up, losing data temporarily.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Work in process>Scheduler workbench

Log file shows following info :
A fatal error has been detected by the Java Runtime Environment:
EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6cd3271b, pid=5796, tid=712
JRE version: 6.0_17-b04
Java VM: Java HotSpot(TM) Client VM (14.3-b01 mixed mode, sharing windows-x86 )
Problematic frame:
C  [mshtml.dll+0x21271b]
---------------  T H R E A D  ---------------
Current thread (0x096af400):  JavaThread "Thread-0" [_thread_in_native, id=712, stack(0x09dd0000,0x09ed0000)] siginfo: ExceptionCode=0xc0000005, reading address 0x000000f0
Registers:
EAX=0x00000000, EBX=0x00000000, ECX=0x00000038, EDX=0x044d0000
ESP=0x09ecf804, EBP=0x09ecf81c, ESI=0x06120268, EDI=0x772af0a4
EIP=0x6cd3271b, EFLAGS=0x00010246 

Cause

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