CCB: When Payment comes in on the Same Day as the Create Date the PPM batch job breaks the Pay Plan (Doc ID 1394510.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 to 2.3.1 [Release 2.3]
Information in this document applies to any platform.

Symptoms

When a Pay Plan is created and a payment comes in on the same day as the create date, the Pay Plan Monitor batch job (PPM) does not recognize the payment and breaks the Pay Plan.

Cause

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