Taxpayer search returns multiple results
(Doc ID 1395909.1)
Last updated on AUGUST 24, 2020
Applies to:Oracle Public Sector Revenue Management - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
While searching for a Person thru Main Menu > Taxpayer Information > Person for a given FEIN, 3 results were returned. However there is only one Person in System for the given FEIN. There are 3 Accounts for the Person though.
Steps to Reproduce
Person exists in the System with more than one account for a given FEIN.
Go to Main Menu > Taxpayer Information > Person
Select ID Type as FEIN
Enter FEIN XX-XXXXXXX
Enter search button
This is an updated version of Control Central so it goes across Person, Account and Tax Role.
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In this Document