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How To Identify An Item Settlement Using Corresponding Item Dispute (Doc ID 1396519.1)

Last updated on SEPTEMBER 21, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version: and later   [Release: 7.4.0 and later ]
Information in this document applies to any platform.


There is a requirement to generate a report using SQL. The report requires to identify an Item settlement using corresponding Item dispute. However, unlike event level disputes which store corresponding settlement details (POID) in the dispute event session object field, the item dispute does not store corresponding settlement POID.

How to identify item level settlement corresponding to item level dispute when they are raised one-after-another. Let's say Dispute D1, then Settlement S1, then Dispute D2, then Settlement S2, and so on.


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