Study and Site Summary Page Is Blank for Some Studies in RDC Onsite

(Doc ID 1396885.1)

Last updated on JULY 19, 2018

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.6.0 and later
Information in this document applies to any platform.

Symptoms

Clicking on the "Study and Site Summary" link on the RDC Onsite Home Tab opens a window containing the "Study and Site Summary" report; however the values in the report are blank.

The expected behavior is for the report to contain metrics based on the selected study and site.

The issue can be reproduced at will with the following steps:
1. Log in to RDC Onsite
2. Select your study from the drop-down
3. Click the "Study and Site Summary" link.

Changes

 

Cause

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