When Adding or Getting Attachment in Java Client On a Specific PC, Receive the Error ' File Server is down' due to Browser Proxy Settings not Used Correctly by Java (Doc ID 1398085.1)

Last updated on JULY 29, 2015

Applies to:

Oracle Agile PLM Framework - Version 9.3.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to perform attachment operations in Java Client, the following error occurs:

File Server is down. Please make sure the "File Server" is correctly set in the "Server Settings -> Locations" of Power Client.

If you log into Java Client as another user on the same client machine it does not resolve the problem.

When connecting the Java Client to another environment it fails with the same error.

Cause

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