Object ID Not Found' Error, When You Click On Card From Objectel Client (Doc ID 1398776.1)

Last updated on AUGUST 10, 2016

Applies to:

Oracle Communications Objectel - Version: 2.10.3 and later   [Release: 2.10 and later ]
Information in this document applies to any platform.

Symptoms

In Objectel Client, User getting Object Id Not found Error message. Because Deleted Objectel Id is not cleared from cache. After deleting the Objectel Id, still its trying get the Card Element data from DataBase.
Hence getting the Object Id Not found Error Message.

User doing below operation in Objectel Client and getting Object Id Not found Error message.
1) Login to Objectel Client.
2) Right Click on Card(Ex:Card1) Element and click on Copy.
3) User is not paste that card any where.
4) User is continue to click on Other cards and finally deletes Card1(Which is user copied in Step 2).
5) Now If user click on any card giving Application error: Objectel id <number> not found.

Cause

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