EAC Logs Show SEVERE "[Task] should be cleaned up but is still running" Exceptions (Doc ID 1399580.1)

Last updated on JUNE 09, 2017

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 5.1.0 to 11.3 [Release 5.x to 11.x]
Information in this document applies to any platform.
***Checked for relevance on 27-Aug-2013***

Symptoms

The Endeca Application Controller (EAC) log files show SEVERE exception messages of the form "[task] should be cleaned up but is still running", along these lines:

These messages typically appear on an hourly basis in the main.0.log file located in the $ENDECA_CONF/logs (UNIX) or %ENDECA_CONF%\logs(Windows) directory.  Additionally, various Endeca baseline jobs can fail intermittently.

Cause

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