My Oracle Support Banner

Baseline or Partial Update Failing With Warning: Failed to obtain lock. (Doc ID 1400234.1)

Last updated on MARCH 14, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Oracle Commerce Platform - Version 10.1.1 and later
Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 3.1.2 to 3.1.2 [Release 3.x]
Information in this document applies to any platform.

Symptoms

The baseline_update or partial_update process is failing with a warning: Failed to obtain lock. in the [AppName].n.n.log.

Changes

 Recent failure or manual abort of a baseline or partial update, mid-process.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.