Baseline or Partial Update Failing With Warning: Failed to obtain lock.

(Doc ID 1400234.1)

Last updated on AUGUST 31, 2017

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Oracle Commerce Platform - Version 10.1.1 and later
Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 3.1.2 to 3.1.2 [Release 3.x]
Information in this document applies to any platform.

Symptoms

The baseline_update or partial_update process is failing with a warning: Failed to obtain lock. in the [AppName].n.n.log.

Changes

 Recent failure or manual abort of a baseline or partial update, mid-process.

Cause

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