Cannot Complete Replacement Reads Cancel / Rebill Correctly (Doc ID 1400450.1)

Last updated on JANUARY 26, 2012

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.3.1 and later   [Release: 2.3 and later ]
Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version: 3.1 to 3.1]
Information in this document applies to any platform.

Symptoms

When a corrected read is realized in MDM, a subsequent correction notification is sent to CC&B which creates an Off Cycle Bill Generator (OCBG) instance.  If the OCBG is progressed through to Cancel / Rebill of the associated bill segment, the rebill side of the transaction fails with error "Bill Segment Generation is not allowed" [6,20221]. 

Cause

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