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Getting java.lang.RuntimeException: no DataFormat for type 4 exception (Doc ID 1400932.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.0.1 to 7.0.1 [Release 7.0.0]
Information in this document applies to any platform.

Symptoms

While logging into the OSM Web Client, the customer is getting the following exceptions (after setting the default OSM Client landing page to Query)

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Message Type: Security Violation
Message Code: 0
Message:
A potential security violation has been detected: Security token mismatch on '/home' request from ..

Cause

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