My Oracle Support Banner

Keeping SP Chars, Geo Information, and Operations Area when SP Type is changed (Doc ID 1400995.1)

Last updated on SEPTEMBER 19, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.


When the SP Type is changed on an existing Service Point, significant defaulting and resetting of values such as SP Characteristics, Geographic Information, and Operations Area can be problematic when major service changes are implemented (e.g. a smart meter rollout). 


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.