BRM Upgrade: Payment In Multi Schema Failing If Payment Made After Bill Date (Doc ID 1401523.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

On : 7.4.0.0.0 version, Core Billing

EXPECTED BEHAVIOR
Trying to make payment for the secondary schema account after the bill date without running bill. If billing is not run this will automatically trigger billing for this account.  

ACTUAL BEHAVIOR  
If the payment is made after the bill date and if the billing is not run then it should automatically trigger billing. However it is throwing the error: TRANS_ALREADY_OPEN

STEPS
The issue can be reproduced at will with the following steps:
  • DOM for an account is 1st. 
  • Account created in the secondary database on 1st Feb
  • Moved pvt to 3rd march.
  • Made payment using the payment tool. This internally triggers billing. This is failing with the error in CM as TRANS ALREADY OPEN. 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms