RIB Version 13.2 Is Consuming Too Many Database Connections (Doc ID 1401539.1)

Last updated on MARCH 28, 2017

Applies to:

Oracle Retail Integration Bus - Version 13.2 and later
Information in this document applies to any platform.

Symptoms

Retail Integration Bus (RIB) version 13.2 database is consuming too many database connections under Java Data Base Connectivity (JDBC) thin client.
Under JDBC Thin client, too many active sessions are found for RIB Advance Queuing (AQ) schema.

Steps To Reproduce :

1) When RIB is UP, check for the database session usage
2) Under JDBC Thin client, too many active sessions found for Schema RIBAQ.
3) Following query can be used for this :
> Select * from V$SESSION where program='JDBC Thin Client' and username like '%RIBAQ%' ;
4) This issue is causing the performance problems, effecting other job processing and some times leading to the following exceptions also:

javax.ejb.EJBException: Exception while processing request: Unable to get JDBC connection.; nested exception is: com.retek.rib.binding.exception.RIBIntegrationException: Exception while processing request: Unable to get JDBC connection. - Nested exception: - java.lang.RuntimeException: Unable to get JDBC connection.
com.retek.rib.binding.exception.RIBIntegrationException: Exception while processing request: Unable to get JDBC connection. - Nested exception: - java.lang.RuntimeException: Unable to get JDBC connection.
...
Caused by: java.lang.RuntimeException: Unable to get JDBC connection.
at com.retek.rib.collab.general.DefaultAdaptorComponentImpl.getNewConnection(DefaultAdaptorComponentImpl.java:468)
at com.retek.rib.collab.general.OracleObjectSubscriberComponentImpl.performSubscribe(OracleObjectSubscriberComponentImpl.java:562)
at com.retek.rib.collab.general.OracleObjectSubscriberComponentImpl.performSubscribe(OracleObjectSubscriberComponentImpl.java:583)
at com.retek.rib.collab.general.OracleObjectSubscriberComponentImpl.subscribe(OracleObjectSubscriberComponentImpl.java:588)
at com.retek.rib.binding.subscriber.impl.PlsqlSubscriberCoreServiceImpl.subscribe(PlsqlSubscriberCoreServiceImpl.java:64)
... 25 more
Caused by: java.sql.SQLException: Internal error: Cannot obtain XAConnection weblogic.common.resourcepool.ResourceDisabledException: Pool rib-rms-managed-datasource is Suspended, "

Cause

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