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PPM Login Screen Error: 'Undefined' Is Null Or Not An Object "encodeform.js" (Doc ID 1402046.1)

Last updated on NOVEMBER 26, 2019

Applies to:

Primavera Portfolio Management - Version 9.0 and later
Information in this document applies to any platform.

Symptoms


On : 9.0 version, General

When attempting to login, one user is seeing the following error when he clicks on 'Log On' button and then he is not able to get into the application.

ERROR
-----------------------
'undefined' is null or not an object
encodeform.js
Code: 0

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get into the PPM 9.0 application.

Cause

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In this Document
Symptoms
Cause
Solution


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