OPPM 9.0 Not Sending Emails To Certain Sites (Doc ID 1404151.1)

Last updated on JUNE 30, 2016

Applies to:

Primavera Portfolio Management - Version 9.0 and later
Information in this document applies to any platform.
Checked for relevance on 22-Aug-2013

Symptoms


On : 9.0 version, Alert System

ACTUAL BEHAVIOR
---------------
SMTP sending email to some sites but not others.

OPPM 9.0 Not Sending Emails To Some External Email Addresses.

EXPECTED BEHAVIOR
-----------------------
SMTP is expected to send email to all sites.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, certain sites are not getting alert emails

Cause

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