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SMSC Rejecting Long Notification Messages with Length Greater Than 160 Octets When Sent Over the SMPP Interface (Doc ID 1406254.1)

Last updated on FEBRUARY 06, 2018

Applies to:

Oracle Communications Network Charging and Control - Version 3.1.0 and later
Information in this document applies to any platform.

Symptoms

The SMSC (Short Message Service Center) is rejecting long notification messages (length greater than 160 octets) sent via Network Charging and Control's (NCC) Messaging Manager (MMX) application and submitted through the SMPP (Short Message Peer-to-Peer) interface.  If the notification message is short (length less than or equal to 160 octets) then it is successfully submitted to SMSC for subsequent delivery.

Network traces between the SMSC and the SLC (Service Logic Controller server where NCC applications run) show that the long notification messages are being rejected with an error code of 0x00000065, which is a permanent application error code for the submitted short message.

Please see article 1311799.1 for more information on how to find SMPP transaction using the Wireshark network trace analyzer.

Definitions

The Short Message Peer-to-Peer (SMPP) protocol is a telecommunications industry protocol for exchanging SMS messages between SMS peer entities such as short message service centers and/or External Short Messaging Entities.
 
Messaging manager (MMX) is software component of Network Charging and Control (NCC) that provides messaging services to network elements.  It is a next-generation messaging system for mobile networks and acts as a Virtual Message Point (VMP) for a variety of different messaging traffic (for example: SIP, email, MMS, and SMS).  Messaging Manager integrates advanced routing and protocol delivery options with extended service control, in order to support all forms of traditional MO SMS and MT SMS services while retaining flexible support for new types of messaging.

Changes

Configuration change to send longer post call notifications over the SMPP interface.
 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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