Notifications not Generated by SSMN (Send Short Message Notification) Node in a Control Plan when Using Non-Global Notification Templates (Doc ID 1406854.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Communications Network Charging and Control - Version: 4.2.0 and later   [Release: 4.2 and later ]
Information in this document applies to any platform.

Symptoms

  • The SSMN node does not send notifications when expected.

  • /var/adm/messsages and/or slee_acs log file (/IN/service_packages/ACS/tmp/slee_acs.log) should contain the following message:

    Jan 24 23:31:15.320005 slee_acs(28654) ERROR: Failed to retrieve Notification Template from database

Note that this only occurs with notifications that use an ACS (Advanced Control Services) Notification Template.

Cause

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