Notifications not Generated by SSMN (Send Short Message Notification) Node in a Control Plan when Using Non-Global Notification Templates
(Doc ID 1406854.1)
Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Communications Network Charging and Control - Version: 4.2.0
Information in this document applies to any platform.
- The SSMN node does not send notifications when expected.
- /var/adm/messsages and/or slee_acs log file (/IN/service_packages/ACS/tmp/slee_acs.log) should contain the following message:
Jan 24 23:31:15.320005 slee_acs(28654) ERROR: Failed to retrieve Notification Template from database
Note that this only occurs with notifications that use an ACS (Advanced Control Services) Notification Template.
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