Content Processing Job Is Hanging At Incremental Document Conversion Task (Doc ID 1407624.1)

Last updated on JANUARY 05, 2016

Applies to:

Oracle Knowledge - Version 8.1.2.3 and later
Information in this document applies to any platform.

Symptoms

If your content processing job becomes unresponsive during the Document Conversion Task you will need to examine the Scheduler wrapper log for more information.


If you see any of the following error messages you have encountered the defect 13676761

9/15/11 5:07 AM: Preprocessing document 649 of type PDF in collection [IM_CollectionName] (im:[RepositoryName]/[ChannelName]/live/021008113ed0bf8013213d087fffooo#ProblematicPDFen-us.pdf).
[33712 Local Workclient-default-taskrun (4246)] Obtained content from collection name document 649
[33713 Local Workclient-default-taskrun (4246)] (stellent-xmlexport-converter) Creating temp output file E:\InQuira_8.1.2\instances\repositoryname\production\content\applications\default\prep-temp\IM_PD_EN1\7edaa142-df80-11e0-ab69-a469c7bf2f83.FLEXIONDOC-XML.out
[33714 Local Workclient-default-taskrun (4246)] Connecting to server [ host=localhost, port=2,546 ]
[33715 Local Workclient-default-taskrun (4246)] [CLIENT]: Sent data to server 14461
[33716 Local Workclient-default-taskrun (4246)] [CLIENT]: Attempting to read KEY
[33717 Local Workclient-default-taskrun (4246)] [SERVER]: Got data from server 14461
[33718 Local Workclient-default-taskrun (4246)] [CLIENT]: found our server
[33719 Local Workclient-default-taskrun (4246)] [CLIENT]: Sent data to server __START__
[33720 Local Workclient-default-taskrun (4246)] [SERVER]: Got data from server __START__
[33721 Local Workclient-default-taskrun (4246)] [CLIENT]: Sent data to server 1847011
[33722 Local Workclient-default-taskrun (4246)] [SERVER]: Got data from server 1847011
[33723 Local Workclient-default-taskrun (4246)] [CLIENT]: Sent document data to server
[33724 Local Workclient-default-taskrun (4246)] [CLIENT]: Sent data to server __END__
[33725 Local Workclient-default-taskrun (4246)] [CLIENT]: Reading from server...
[33726 Local Workclient-default-taskrun (4246)] [SERVER]: Got data from server STATUS:961
[33727 Local Workclient-default-taskrun (4246)] [CLIENT]: The server returned status code 961
[33728 Local Workclient-default-taskrun (4246)] [CLIENT]: Sent data to server 961
[33729 Local Workclient-default-taskrun (4246)] (stellent-xmlexport-converter) Server shutdown [ host=localhost, port=2,546 ]
[33730 Local Workclient-default-taskrun (4246)] [CLIENT]: Sent data to server 14461
[33731 Local Workclient-default-taskrun (4246)] [CLIENT]: Attempting to read KEY
[33732 stellent-preprocessor-server (4126)] [STELLENT]: Export successful
[33733 stellent-preprocessor-server (4126)] [STELLENT]: reading content successful
[33734 stellent-preprocessor-server (4126)] [STELLENT]: EXRunExport() failed: access violation (03C1)
[GC
964543K->867394K(1379072K), 0.0427487 secs]
[33735 Scheduler(27)] SCHEDULER_RUN_JOB resumed at 9/15/11 5:07 AM: Job 'FullContentUpdate'.
[33736 Scheduler(3980)] SCHEDULER_RUN_COLLECTION_TASK resumed at 9/15/11 5:07 AM: Task

Cause

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