Orphaned Responses from VWS Servers for osaCham Traffic (Doc ID 1408608.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Communications Network Charging and Control - Version: 3.2.0 and later   [Release: 3.2.0 and later ]
Information in this document applies to any platform.

Symptoms

On the Service Logic Controller (SLC), the following error was raised by osaCham client (osaChamScs ) in syslog messages under /var/adm/messages. This error is suggests a communication problem between osaChamScs process and the Voucher and Wallet Server (VWS).
Aug 2 10:01:11 slc03 [ID 675952 user.error] osaChamScs(17840) ERROR: In last 10 seconds we received 1 orphaned response from primary BE xxx.

Cause

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